API Incident

Incident Report for Soundcharts

Resolved

This incident has been resolved.

Posted Jul 04, 2025 - 06:39 UTC

Update

We are continuing to investigate this issue.

Posted Jul 04, 2025 - 06:38 UTC

Update

The service has been restored to normal operation. We will continue to closely monitor the situation to ensure ongoing stability.

Posted Jun 28, 2025 - 00:13 UTC

Investigating

Numerous API endpoints, including artist and song audience data and airplay data, have been unavailable since 7 pm GMT today.

Our tech team is actively working to restore these as soon as possible.

We sincerely apologize for the inconvenience and will update you on the resolution.

Posted Jun 27, 2025 - 21:14 UTC

This incident affected: API.